Terms and conditions:

Terms and Conditions

Returns:

  • If you have changed your mind by the time the goods reach you, you have 7 days to email us and request a refund, goods must then be returned un-opened and in their original packaging.
  • Please do not return goods without first contacting us for a returns number, please also state in your email the reason for return. In this case all postage fees will be paid by the customer and an additional 30€ fee will be retained for administration charges.

 

  • Faulty goods may be returned & exchanged for new during the first 30 days from delivery date.
  • Please do not return goods without first contacting us for a returns nº, please also state in your email the reason for return. If the goods are deemed to have been faulty when shipped then we will cover the postage. 
  • Please do not return goods without first contacting us for a returns number.

 

Hardware guarantees:

  • All hardware is covered by the Manufacturers' guarantee. 

 

Installation guarantees:

  • All our installations are guaranteed for a full 12 months with the ecxeption of severe weather conditions, vandalism, client adjustments or any other cause which is not down to to defective materials supplied by us or bad workmanship on our behalf